Privacy Policy

Effective Date: 2024

Rocher Realty Partners (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, prospects, website visitors, and users (“you” or “your”). This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you access our website and related domains (the “Site”).

1. What Information Is Collected

A. Personal Information

We collect personal information that you voluntarily provide when you:

• Complete contact or property inquiry forms
• Schedule consultations
• Request real estate services
• Submit property or transaction documents
• Subscribe to communications
• Participate in surveys or provide testimonials

Information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Property details
• Transaction-related documents
• Financial qualification information
• Any additional information you choose to provide

Because Rocher Realty Partners provides real estate services, information submitted may include sensitive financial or transaction-related data necessary to perform contracted services.

B. Internet Traffic Data

• IP address
• Browser type
• Device type
• Operating system
• Access times
• Referring website addresses

This data is used for analytics, system administration, security monitoring, and website performance improvement.

C. Cookies and Tracking Technologies

• Improve website functionality
• Analyze traffic and user behavior
• Enhance user experience
• Support marketing initiatives

You may disable cookies through your browser settings; however, certain site features may not function properly if cookies are disabled.

Third-party analytics or service providers may use tracking technologies. We do not control third-party cookies and recommend reviewing their privacy policies.

2. How User Data Is Used

• Provide real estate and consulting services
• Respond to property inquiries
• Coordinate showings and transactions
• Communicate regarding services or updates
• Maintain accurate transaction records
• Improve services and operations
• Comply with legal and regulatory requirements

We do not sell your personal information.

Unless you opt out, we may send service-related communications and limited marketing updates.

3. SMS Opt-In Details

If you provide your phone number and affirmatively opt in via forms or checkboxes, you consent to receive SMS messages from Rocher Realty Partners.

• Appointment confirmations and reminders
• Property updates
• Transaction notifications
• Document requests
• Promotional messages, if applicable

Important Disclosures:

• Consent is not a condition of purchase
• Message frequency may vary
• Message and data rates may apply
• You may opt out at any time by replying STOP
• For assistance, reply HELP

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors strictly for support services such as SMS delivery platforms, CRM systems, secure document storage providers, or transaction management platforms.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as required by law.

5. Information Sharing and Disclosure

• With service providers assisting in operations
• With cooperating brokers, escrow officers, lenders, inspectors, or related transaction parties as necessary
• When legally required by subpoena, court order, or regulatory request
• In connection with a merger, acquisition, or business transfer

Service providers are contractually obligated to maintain confidentiality and use data only for authorized purposes.

6. Data Security and Handling

• Secure data transmission
• Secure transaction management platforms
• Restricted employee access
• Secure document storage systems
• Role-based access controls

Sensitive personal and financial information is protected both online and offline.

While we take commercially reasonable steps to secure information, no system can guarantee absolute security.

7. User Rights and Control

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of personal data, subject to legal retention requirements
• Withdraw consent for marketing communications
• Opt out of SMS communications

8. Registration and Transactions

Information provided during property inquiries, service engagement, or transaction coordination is used strictly for service delivery, communication, compliance, and recordkeeping.

9. Testimonials

If you submit a testimonial or review, you consent to its publication.

10. Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our Site.

11. Public Forums

Information disclosed in public forums is not protected under this Privacy Policy.

12. Corporate Changes

Personal information may be transferred in connection with a merger, acquisition, or business transfer.

13. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

Rocher Realty Partners
Phone: +1 323-596-7444
Email: [email protected]